Last updated: 22 August 2026

1. Introduction

About This Privacy Policy

Innate Grazier respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with the Innate Grazier website.

This policy applies to information submitted through our website, including contact and product enquiry forms, and to information you provide when communicating with us through the contact details or communication channels made available on the website.

2. Information We Collect

Information You Provide

Depending on how you interact with us, we may collect information such as:

  • Name
  • Company or organisation name
  • Email address
  • Telephone or WhatsApp number
  • Product or ingredient requirements
  • Quantity, packaging or sourcing requirements
  • Information included in your enquiry or message
  • Other information you voluntarily provide when communicating with us

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting environment, security tools or other services used to operate the website. This may include information such as IP address, browser type, device information, pages visited and basic website usage information.

The specific information collected may depend on the technical services and cookies or similar technologies enabled on the website.

3. How We Use Information

We may use the information we receive to:

  • Respond to enquiries and requests
  • Understand product, application and sourcing requirements
  • Provide information about our products and services
  • Discuss product specifications, documentation, quantities and packaging
  • Coordinate enquiries with relevant manufacturing or sourcing partners where necessary
  • Communicate regarding quotations, product requirements and business enquiries
  • Improve our website, services and customer communication
  • Maintain website security and prevent misuse
  • Comply with applicable legal or regulatory requirements

4. Enquiries and Communication

When you submit information through a contact or enquiry form on our website, the information is used to respond to your request and to communicate with you regarding the subject of your enquiry.

We may retain enquiry information for as long as reasonably necessary to manage the enquiry, maintain appropriate business records, comply with applicable obligations, or establish, exercise or defend legal claims.

5. WhatsApp and Social Media

Our website may provide links or buttons that allow you to contact us through WhatsApp or visit our social media profiles.

When you use these services, your interaction is also subject to the privacy policies and terms of the relevant third-party platform. Innate Grazier does not control how those platforms independently process information.

We recommend reviewing the privacy policies of the relevant services before using them.

6. Sharing Information

We do not sell your personal information.

We may share information when reasonably necessary to provide a service or respond to your enquiry, including with relevant manufacturing, sourcing, technology, hosting or service providers involved in operating our business and website.

Information may also be disclosed where required by applicable law, regulation, legal process or a lawful governmental request.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to access information about the processing of your personal data, request correction of inaccurate information, request deletion where applicable, withdraw consent where processing is based on consent, and raise a complaint regarding the handling of your personal information.

To make a privacy-related request, please contact us using the details provided below.

9. Cookies

Our website may use cookies and similar technologies that are necessary for website functionality, security, performance or other purposes.

Some third-party services integrated into the website may also use cookies or similar technologies.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and other external resources. We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

11. Children’s Privacy

Our website is intended for business and general informational purposes and is not directed specifically at children.

We do not knowingly seek to collect personal information from children through our website.

12. Changes

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable legal requirements.

When changes are made, the updated version will be published on this page with a revised “Last updated” date.

13. Contact Us about Privacy

If you have questions, requests or concerns regarding this Privacy Policy or the way we handle personal information, please contact us:

Innate Grazier
128 H2/174, Kidwai Nagar,
Kanpur Nagar, Uttar Pradesh, India

Email: innategrazier@gmail.com

ou may also contact us through the Contact page on this website.